Do your website and emails contain the correct information?

15th January 2007

From the 1 January 2007, Limited Companies must include certain regulatory information on their website and e-mails. Due to the updates in the 1985 Companies Act, every company must now list their registration number, registered office and place of registration on their website and be included in emails and online order forms.

Every company should list its company registration number, place of registration and registered office address on its website as a result of an update to the legislation of 1985. The information, which must be in legible characters, should also appear on order forms and in emails. Such information is already required on 'business letters' but the duty is being extended to websites, order forms and electronic documents.

The change is being made by a Statutory Instrument that is expected to be passed on Thursday to implement a European law, the First Company Law Amendment Directive, into UK law. According to a Department of Trade and Industry spokesperson, the law will take effect on 1st January, one day later than the Directive requires. (The Companies (Registrar, Languages and Trading Disclosures) Regulations 2006 has now been passed.)

The information is likely to appear in the footer of every email sent from a company, to avoid having to decide whether each email amounts to a 'business letter' or not. Many companies do this already because the term 'business letters' was thought likely to include emails even without this new clarification.

For websites, contrary to the fears of some, the specified information does not need to appear on every page. Again, many websites will already list the required information, perhaps on their 'About us' or 'Legal info' pages.

The E-commerce Regulations, passed in 2002, require that certain information is listed on a website, including, "where the service provider is registered in a trade or similar register available to the public, details of the register in which the service provider is entered and his registration number, or equivalent means of identification in that register".

That has been understood as including the company registration number and place of registration. The E-commerce Regulations also required a note of "the geographic address at which the service provider is established" - which many have taken to mean the registered office address.

However, the wording in the E-commerce Regulations is ambiguous compared to the new provisions. Further, many organisations' sites currently omit the information, perhaps making the mistake of thinking that the E-commerce Regulations do not apply to websites that do not sell online (in fact they apply to almost all websites).

If you are in doubt as to what you need to do, if you need new email signatures or if your website needs updating, please get in touch with us.